Frequently Asked Questions

Direct Support
Tel: 0121 796 1881

How do I get free WiFi?

Previous question in this topic: What is your refund policy?

To obtain the details of the free WiFi B4 Members should either send an email to or speak to a member of staff in Customer Service Reception on the ground floor.

Next question in this topic: How do I request a new password for my B4 Membership account?